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Our Team

Meet your local insurance experts.

Outstanding service starts with an outstanding team. Meet the professionals behind Schlitt Services.


Phone Extension 118

Robert W. Schlitt, Jr., CFP©, CIC

President, Personal Lines Department Manager

A Business Insurance Specialist, Bob has been in the Insurance and Financial Services Industry since 1985. He is well-versed in all areas of Business Insurance, including General Liability, Property, Workers’ Compensation, and Specialty Insurance. He has a special interest in the construction industry and is highly experienced in contract bonding. In addition to the business insurance sales, he is also the Manager of the Personal Lines Insurance Department of Schlitt Insurance Services, Inc., President of Schlitt Investor Services, Inc., an equity partner in Schlitt Services, and is licensed to sell all forms of insurance and investments.

Phone Extension 161

Jeffrey M. Schlitt, CFP©, CPCU

Vice President, Commercial Lines Department Manager

Jeff has been in the Insurance and Financial Services Industry since graduating from Florida State University. He is a Business Insurance Specialist, knowledgeable in all areas including General Liability, Workers’ Compensation, Property, and other Specialty Insurance. Jeff has his Life and Health Insurance Licenses. Jeff is Vice President and the Manager of the Commercial Insurance Department of Schlitt Insurance Services, Inc., Vice President of Schlitt Investor Services, Inc., and President of Insurcorp Agency Alliance.

Phone Extension 139

Christopher J. DiBenedetto, Registered Representative

Life/Health/Securities Department Manager & Agent

Chris attended Monmouth College in West Long Branch, New Jersey and began his career in 1970 as a life agent with Mutual of New York (MONY). Through the years he became skilled in Business, Estate and Personal Financial Planning. Chris has owned his own insurance brokerage firm and has also served as one of this country’s top Financial Planners for IDS/American Express in New Jersey. He is a Registered Representative in the State of Florida and does Professional Financial Planning through Schlitt Investor Services. Chris is also a member of the Financial Planning Association (FPA) in Denver, Colorado. His main area of expertise is in providing income planning for his clients while also having a strong emphasis in the retirement planning arena with IRA and 401(k) rollover planning. Chris also places Tax and proper asset allocation as important planning factors. Chris continues to assist clientele in an efficient and professional manner.

Phone Extension 142

Michael F. Tupek, FICF, LUTCF, Registered Representative

Life/Health/Securities Agent, Employee Benefits Specialist

Mike has advised many clients in the area of Life, Annuities, Health and Disability Benefits as well as providing personal service since 1980. Mike has remained current with the advancement and changes in the industry through continuing education courses and earning the designations of FICF (Fraternal Insurance Counselor Fellow) and LUTC (Life Underwriting Training Council Fellow). Mike is a member of National Life Underwriters and Indian River County Life Underwriters. He attended Penn State University having also completed Dale Carnegie Sales Courses, Effective Speaking and Human Relations. Mike has been with Schlitt Insurance Services since 1996.

Phone Extension 119

Michelle L. Smith, ACSR

Personal Lines Agent

Michelle joined Schlitt Insurance Services in 1999 and became a licensed agent in 2000. She has completed numerous insurance courses over the years and regularly attends continuing education courses. Michelle is currently working toward her Accredited Advisor of Insurance designation. Michelle’s specialty is Personal Lines Insurance.

Patricia Preciado

Personal Lines Agent

Phone Extension 120

Patty joined Schlitt Services in December 2022. She is a professional insurance counselor that has completed numerous insurance courses and enjoys learning. She enjoys assisting her clients, making sure their personal possessions are insured. Patty is bilingual in Spanish. She was born in Fort Pierce, but was raised in Okeechobee. She enjoys shopping, spending time with her family and her dog.



Phone Extension 133

Shalini Patel, CCSR

Personal Lines Agent

Shalini joined Schlitt Insurance Services in January 2003. She has obtained her Certified Customer Service Representative (CCSR) designation and Agent’s license. She has completed numerous courses and enjoys learning as much as she can about insurance.


Phone Extension 125

Juliette Valentino, CPSR

Commercial Lines Account Executive

Juliette joined Schlitt Services in October 2021 specializing in Commercial Lines Insurance. She believes it is her responsibility to help clients make the best possible decisions for their unique situations. She is able to write all kinds of insurance, but, she specializes in Commercial Lines with an emphasis on contractors and equestrian. Juliette loves to travel. She and her husband try to travel to a new state each year.

Phone Extension 113

Shelly Ciancio

Program Manager

Shelly joined Schlitt Services in June 2023. Although she is new to the insurance world, she is excited to help others get the coverage they need. Shelly runs our Acupuncture Program specializing in Malpractice & Small Business Insurance for Non-M.D. medical occupations.

Phone Extension 109

Vinnie Terhune

Financial Consultant

Vinnie joined Schlitt Services in April 2023. He graduated from Florida State University in 2013. He has a passion for helping others achieve their financial goals and helping them feel financially comfortable in their retirement years.



Phone Extension 135

Shawnee Mercatell, CPSR

Personal Lines and Customer Service Agent

Shawnee joined Schlitt Services in July 2022 looking for a new career. She has previously worked as a Health Insurance agent but now focuses on Personal Lines. Shawnee works hard being both an insurance agent and customer service for her clients.


Anthony J. Schlitt

Phone Extension 117

InsurCorp Territory Manager

Born and raised in Vero Beach, Florida, Anthony joined the team at InsurCorp Agency Alliance in September 2014. Anthony comes from a background of 1-on-1 sales and management and works closely with the InsurCorp team to ensure that the agents’ needs are not only met but exceeded. His territory includes Indian River, Brevard, Martin, Okeechobee, Orange, and Osceola counties, and is actively pursuing new members – Existing Agencies, Producers, Captives, and Start-Ups – to partner and grow with our network.

Phone Extension 101

Cheryl A. Mitchell

InsurCorp Agency Growth Coach

Cheryl has over 20 years of direct sales and marketing experience. As the Agency Growth Coach, Cheryl is responsible for Strategic Partner Company (SPC) organic growth. She is focused on the growth of our members’ agency income and facilitates onboarding for all new member agencies, as well as focusing on Strategic Partner sales production for our newer members and our long-term members. Her sales experience and expertise help our member partners capitalize on carrier access and agency growth while remaining independent.


Support Staff

Phone Extension 104

Jennifer L. Lavin

Office Coordinator

Jennifer joined Schlitt Insurance Services in 2007. She started working as the Receptionist and has continued in the role of Office Coordinator. She works closely with all employees to make sure things run efficiently.

Phone Extension 126

Jessica Shephard

Commercial Lines Customer Service Representative

Jessica joined Schlitt Services in February 2022. Originally from Palm City, she has lived in Vero since 2014. She has 3 children, all boys, with her husband Rusty and 5 dogs. In addition to assisting businesses with their insurance needs by handling service issues, claims, policy changes and annual reviews, she also works closely with the agents as the support person for the Commercial Lines Department.

Phone Extension 127

Marly Giorgio

Customer Service Representative for Life/Health/Securities

Marly was born in Cebu, Phillipines. She joined Schlitt Services in April 2023. She works with the Financial Advisors along with our Life and Health Agents assisting clients and ensuring that they receive quality service.

Caite Hardin

Phone Extension 143

Personal Lines Customer Service Representative

Caite joined Schlitt Services in August 2023. She works with our personal lines customers and is happy to assist with all of their policy servicing needs.

Lisa Wright


Lisa is the friendly voice assisting you when you call our firm; and the face of Schlitt Services when you enter our doors. She has over 25 years of customer service experience and loves working with people and helping others. Lisa grew up here in Vero Beach.

Phone Extension 116

Marla J. Larmon, AIAM, CISR

Life/Health/Securities Customer Service Representative

Marla joined Schlitt Insurance Services in July of 2008. She works closely with agents as staff support in the Life, Health and Securities Departments and ensures clients receive the best customer service. She attends continuing education courses and was awarded her Associate in Insurance Account Management (AIAM) designation in January 2010.

Phone Extension 115

Danielle Negherbon, CISR, AAI, GBA

Access Plus Coordinator

Danielle joined Schlitt Insurance Services in 2016. She works to provide personal and commercial insurance coverage and services through InsurCorp, Inc., an affiliate of Schlitt Insurance Services. Danielle’s goal is to ensure that all clients’ needs are not only met but exceeded.

Phone Extension 124

Paula G. Morgan, ACSR

Personal Lines Customer Service Representative

Paula joined Schlitt Insurance Services in March of 2013, and works with many of our personal lines customers, always making sure that they receive service of the highest quality.

Phone Extension 134

Julie K. Cantwell

Accounting & Human Resources Manager

Julie joined Schlitt Insurance Services in 2018 and brings with her many years of experience in the accounting field. In addition to keeping the books for Schlitt Insurance Services, she is also responsible for the bookkeeping for InsurCorp Agency Alliance, Schlitt Investor Services, and Financial Planning and Tax Corporation. Julie was born and raised here in Vero Beach.

Phone Extension 131

Joe McQueen

Marketing Specialist

Joe joined Schlitt Insurance Services in August 2023 and previously worked in the news business. He is responsible for all marketing including print, digital, and social media.

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